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Frequently

Asked Questions

Custom Logos

If you need a new logo, please call and let us help you design the perfect logo for your company. We specialize in providing small business promotional items, such as custom performance shirts and personalized clothing, ensuring your brand stands out with our custom printing services.

Inkorporate is also one of the top Michigan sublimation companies that offers unique printing options. We have many stock art images and clip art available to create just the image you are looking for.

If you need a new logo, please call and let us help you design the perfect logo for your company.

We have many stock art images, and clip art images available to create you just the image you are looking for.

All you need to do to create a custom design item is submit your artwork, including the Pantone colors, Custom Fonts, and size specifications. Our artist will contact you within 48 Hrs. to discuss your custom design, and then we will render a comp of your custom design for your approval.

Note: All draft versions of designs are the property of Inkorporate Graphics. Final approved custom designs are the property of the submitting customer. We recommend you copyright your custom designs for your future protection.

We reserve the right to decline any custom design that we deem to be a copyright infringement, offensive, sexually explicit, pornography, exploitive, or otherwise inappropriate.

Problems related to product quality or a missing product must be brought to our attention immediately by phone, 734-261-4657 or in writing within 1 week. A resolution to the problem will be discussed. If the items cannot be replaced, we will either issue a credit or apply the credit to your next order. In order to receive a refund, the affected garments must be returned before the credit is issued.

Yes! You may cancel your order at any time, but you are responsible for processing fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received. General cancellation fees are approximately 15% of your payment, but we’ll work with you to keep these costs as low as possible.

To place an order see our Contact Us page to send us an email with the basic information needed for printing. Once all the information is received you will receive a quote for your order. To accept the quote please sign and return by e-mail. Once all art is received, you will receive a proof of your artwork, please check closely and approve the art sign and return this form.

We request you send us your Due Date so that we can complete your order in the most efficient time possible. The general rule is, most orders are completed in 2 weeks from the receipt of deposit and final art work approval. We schedule our presses over 2 weeks in advance to provide the best possible service.

On all orders we will be sending you an art proof for your review. This proof will state the size, ink colors and location of the print placement.

Please make sure to look over this proof carefully as once it is approved we will be printing exactly that. Proofs are issued about 1-2 business days after all information needed and art have been received. Unless there is required design work to be done. If you do not receive a proof in that time frame please bring that to our attention, as we are not aware if you didn’t receive it. If changes are needed, please address all issues in writing and send us an e-mail with changes needed, and we will revise your proof. Once you have approved the artwork, it will move forward in the production process.

You will be notified when your order is complete. Local orders can schedule a pick up time. Out of town orders will be shipped via USPS or UPS.

We have a 12 piece minimum per design.  But remember, the smaller the quantity the greater the price per piece.

Cash, Credit Card or Personal Check are allowed. Personal checks will have to clear our bank before your order can ship. Company checks will be accepted for our contract customers.

The short answer is NO. Web images are saved at 72 pixels per inch. We need at least 300 pixels per inch to get a decent print. But don’t worry, we have stock images that can be used to build a custom design. If you have an idea, give us a call and let’s see what we come up with.

Yes, as long as the same ink colors work on all shirts. We’ll send you proofs on all colors to ensure the design looks good on your choices. Different inks may be needed for light vs. dark shirts, which will be included in your price. Check our Apparel Catalog or call us if you need help finding specific items. We work with multiple vendors to source exactly what you’re looking for.